Hackensack Meridian Health

Community Health Worker-Southern Region

Job ID
2022-120647
Department
Social Determinants
Site
HMH Hospitals Corporation
Job Location
US-NJ-Neptune
Position Type
Full Time with Benefits
Standard Hours Per Week
40
Shift
Day
Shift Hours
8:30 a.m. - 5:00 p.m.
Weekend Work
No Weekends Required
On Call Work
No On-Call Required
Holiday Work
No Holidays Required

Overview

How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.

 

Community-Health Workers (CHWs) provide social support, navigation and advocacy to high-risk low-income patients within the communities they serve in order to help them reach their health goals. CHWs act as caring neighbors to help patients address the social, medical and community problems that lead to poor health. The goal is to help patients deal with the `real life' issues that keep them from staying healthy, help with the tasks of getting medical care, and work on health goals by doing things like planning healthy meals or finding time to exercise.

Responsibilities

A day in the life of a Community Health Worker at Hackensack Meridian Health includes:

  • Initiate contact with eligible patients telephonically and/or in person.
  • Conduct a social needs screening and document in the Electronic Medical Record (Epic).
  • Provide telephonic, in-home, or community-based visits to assist patients with their social and health-related
    needs.
  • Conduct weekly follow ups with patients via their preferred method of communication (telephonic, home or in
    community setting).
  • Meet weekly, monthly, and annual patient/member enrollment targets as set by the department.
  • Advocate for patients by motivating them to meet their health-related goals, connecting them to resources in
    the community that can address social determinants of health needs and educating them on how to navigate
    them.
  • Collaborate with care teams and community-based organization stakeholders to address patient needs.
    Assist patients in filling out applications for community-based programs, organizing patient’s paperwork and
    ensuring patients are connected to their medical care team.
  • Prepare reports and documents as needed or requested.
  • Attend regular team and one on one departmental meetings.
  • Able to work effectively in a hybrid model setting (office, hospital/clinical, community and home) as required
    based on departmental needs.
  • Other duties as assigned.

Contacts:
Regular contact with patients, team managers, team members from external HMH departments, and community-
based organization stakeholders.

 

Qualifications

Education, Knowledge, Skills and Abilities Required:

 

  • High School Equivalent degree.
  • Experience with accessing social service resources available for New Jersey.
  • Must be proficient in MS Word/Google Suite and computer data entry.
  • Excellent oral and written communication skills.
  • Ability to carry out written and oral instructions.
  • Ability to receive and address feedback.
  • Valid driver’s license and reliable transportation.
  • Ability to exercise judgment in the application of professional services.
  • Comfortable with telephonic outreach, home visits and outreach in the community.

 

Education, Knowledge, Skills and Abilities Preferred:

 

  • Prior experience as an outreach worker (or related title) is a plus.
  • Excellent time management skills.
  • Bilingual/Multilingual with ability to pass language fluency test.

 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!  

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