Hackensack Meridian Health

Intake Specialist- Per Diem

Job ID
2023-133975
Department
CC Access Center
Site
HMH Carrier Clinic Inc
Job Location
US-NJ-Belle Mead
Position Type
Per Diem
Standard Hours Per Week
4
Shift
Evening
Shift Hours
Evening
Weekend Work
One Weekend a Month
On Call Work
No On-Call Required
Holiday Work
Two of 6

Overview

“Our team members are the heart of what makes us better. At Hackensack Meridian  

Health we help our patients live better, healthier lives — and we help one another to  

succeed. With a culture rooted in connection and collaboration, our employees are  

team members. Here, competitive benefits are just the beginning. It’s also about how  

we support one another and how we show up for our community. Together, we keep  

getting better - advancing our mission to transform healthcare and serve as a leader of  

positive change.” 

 

Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

 

The Intake Specialist obtains patient information via telephone interviews with patients, their families or other referral sources. Consults with clinical staff to provide a provisional level of care (LOC) recommendations and schedules patients for that LOC evaluation. Enters intake information into the computer system and makes every effort to provide the patient with a smooth and efficient entry into Carrier Clinic.

Responsibilities

  • Answers all telephone inquiries promptly and provides pertinent information regarding inpatient services to patients, families and referral sources.
  • Enters accurate and complete patient data (demographics, insurance, and clinical information) into the computer system.
  • Triages patients for level of care in consultation with clinical staff
  • Schedules patient appointments and provides assistance in all aspects of patient intake.
  • Cross-trained to perform registration, financial counseling, and other tasks when needed.
  • Requests medical records and other clinical information from professional referral sources prior to patient's evaluation.
  • Initiates patient call backs.
  • Provides reassurance and support to the patients, families and friends in order to reduce anxiety levels associated with the admissions process. 
  • Serves on hospital committees as appointed.
  • Follow up with patients to complete paperwork not signed during the admissions process.
  • Other duties and/or projects as assigned.
  • Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
  • Excellent written and verbal communication skills.
  • Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

  • Associate's or Bachelor's degree from an accredited college/ university in social work, psychology, nursing or related field. 
  • One year behavioral health care experience.

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