“Our team members are the heart of what makes us better. At Hackensack Meridian  

Health we help our patients live better, healthier lives — and we help one another to  

succeed. With a culture rooted in connection and collaboration, our employees are  

team members. Here, competitive benefits are just the beginning. It’s also about how  

we support one another and how we show up for our community. Together, we keep  

getting better - advancing our mission to transform healthcare and serve as a leader of  

positive change.” 

Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

The Hospitality Attendant is responsible for welcoming guests in a polite and respectful manner, to provide patients and guests with guidance and directions. Assist patients with wheelchairs or other support when needed. Maintain a clean and presentable workspace and entrance to the medical center.

• Welcomes, directs, and assists patients and visitors to the medical center by proactively greeting them in a courteous fashion utilizing proper verbal and non-verbal communication.
• Assists incoming and outgoing guests with wheelchairs and getting in and out of vehicles as requested.
• Remains visible and positions themself at the front entrance.
• Escorts or arranges for escort of patients requiring a wheelchair to their location as necessary.
• Works as a team in keeping staging areas clear and maintaining smooth traffic flow in and out of the traffic circle.
• Directs guests to parking locations.
• Maintains traffic control in the entrance circle as well as pedestrian traffic in the walkway.
• Notifies the security department in the event of any accident.
• Collects wheelchairs and coordinates with the Information and Guest Services department for availability to the JFK and JRI lobby. 
• Serves as a resource to patients and visitors waiting in area(s) of coverage.
• Keeps their work area clean and routinely conducts environmental observations of surrounding areas to maintain cleanliness and safety. 
• Completes One Link report for any event not consistent with routine operations of the facility (events may include patients, visitors, or volunteers).
• May be required to stand for all or part of shift and physically assist patients and visitors.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Standing, walking, visual acuity, manual dexterity and working in the outdoor elements.