Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Scheduling Coordinator handles scheduling for outpatient and inpatient cardiovascular/neurology services.

A day in the life of an Scheduling Coordinator at Hackensack Meridian Health includes:

• Answers phones on a timely basis.
• Collects patient insurance information.
• Verifies insurance prior to scheduling. 
• Schedules Outpatients for more than 20 Clinicians. 
• Keeps Outpatient Logs for scheduled patients.
• Assists in registration for OP 
• Prepares precert packets and obtains auths. 
• Updates van schedule: Faxing daily changes and provide weekly schedule on Fridays. 
• Gets charts for previous stress tests. 
• Completes computerized billing. 
• Acts as liaison to physician office, including marketing.
• Prepares stats and QA data
• Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center. 
• Directs patients in regards to their scheduled appointment
• Pulls Outpatient charts for Medical Records when needed
• Orders office supplies when needed.
• Assists Director with tabulating monthly statistics for Department. 
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 
• Previous registration, insurance verification, and receptionist experience.