Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. 

 

The ETD Clerical Associate II oversees the clerical staff under the direction of the Administrative Director of Nursing or designee. Assumes responsibility and accountability to provide clerical support as a unit/department team member in order to achieve established outcomes. 

1. Ensures that all policies and procedures are complied with by the clerical staff.

2. Investigates and attempts to resolve all registration and telecommunication issues and reports the resolution to the Administrative Head Nurse.

3. Oversee all clerical activities on assigned shift. Ensures that the clerical staff are completing their assignments in a timely manner. Reports any issues to the AHN.

4. Performs all essential functions listed in the ETD Clerical Associate's job description.

5. Oversees the orientation of the new clerical staff. Ensures their competency list is completed and signed off.

6. Ensures that the Clerical staff have checked and re-stocked all clerical supplies in their area, at the beginning of the shift.

7. Ensures that the Clerical staff is in compliance with the departmental dress code.

8. Ensures that all work from the previous shift is completed according to departmental policy..

9. Assigns Clerical staff to assemble forms, trauma packs and thrombo packs. 10. Maintains and replenishes clerical supplies and patient care supplies in all areas of the ETD. 11. Reconciles the previous day's charts and follows established procedures for daily batching to medical records.

12. Audits charts to assure accuracy of registration and billing.

13. Assists the Administrative Head Nurse with covering any staffing shortages.

14. Secures multiple reports on a daily and monthly basis and follows through on gathering needed documentation to review reports.

15. Provides a daily run from the ETD Tracking system for patient disposition.

16. Ensures that the Clerical Staff adheres to the quality standards as they pertain to patient satisfaction.

17. Has knowledge of the chain of command and reports unusual occurrences immediately.

18. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).

19. Adheres to the standard set forth in the Medical Center Organizational Competencies.

Education, Knowledge, Skills and Abilities Required:

1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

2. Computer literacy.

 

Education, Knowledge, Skills and Abilities Preferred:

1. 4-6 months of general office experience within the health care field.

Starting at $21.4 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.