Our team members are the heart of what makes us better.

 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

Reports to the Manager of Outpatient Rehab and works with Physical Therapists/Occupational Therapists/Speech Therapists, supervisors, and clinical and support staff at rehab site(s), in the execution of scheduling, registration, and billing functions.

A day in the life of a Lead Secretary, Rehab at Hackensack Meridian Health includes:

• Performs, develops and oversees the responsibilities of patient intake representatives (secretaries) including insurance verification and authorization, scheduling, registration, medical records management, coding and billing data entry to ensure optimal patient flow and productivity.
• Orients staff to the department and facility.
• Provides ongoing counseling and performance feedback in collaboration with the Rehab Manager. 
• Conducts regular, informative and interactive staff meetings to share information and seek staff input.
• Collaborates and coordinates with Finance, Billing Office, Materials Management, and other departments as needed.
• Prioritizes workload and assigns team members to functions in order to maximize efficiency and support the business goals of the department.
• Owns payroll timekeeping functions for the Outpatient Rehab department, including reconciling time-off requests and hours worked.
• Maintains inventories of supplies and manages ordering processes. Researches pricing information and other pertinent information on products being considered for purchase.
• Monitors the environment to ensure safety and compliance with regulations and standards. 
• Maintains and utilizes up to date knowledge of reimbursement models, insurance company requirements (including managed care, Medicare, Medicaid, Workers Comp, and PIP.)
• Performs data collection and analysis for PI indicators as assigned. 
• Oversees the collection of copayments at the time of service, the sale of consignment products, the use of the compassionate care policy and the establishment of payment plans. Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.
• Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 4 years of relevant work experience.
• Minimum 3 years of experience in a medical/hospital office setting.
• Experience with word processing, data entry, and medical terminology.

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's Degree
• Knowledge and experience in Medicare, Medicaid and Managed Care Plans. 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Starting at $25.38 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.