Our team members are the heart of what makes us better.

 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

The Palliative Care Services Associate coordinates consultations, phone touches and mailings. Responsibilities also include managing the back-office operations of physician engagement. Process Improvement, develop and manage the clinician/patient interactions. Implement, manage and streamline scheduling system (in web chart, Care Journey's data management system) to needs of the clinicians, patients, CMS and MH reporting requirements.

A day in the life of a Palliative Care Services Associateat Hackensack Meridian Health includes:

• Physician engagement documentation completed on a timely basis, physician authorization forms are sent weekly and processed as per policy.
• Clinician (SW, NP and RN) and patients scheduled as per stratification level on a continuing basis.
• Streamline of patient and clinical scheduling and coordination.
• Assists in Palliative Care/CJ in-service needs as well as marketing activities.
• Establishes and maintains rapport and mutual respect with co-workers, public and Meridian key contact persons through oral and written means to foster optimum working environment.
• Actively engages customers in a warm and friendly way in an effort to make their day.
• Initiates and accurately completes assigned standard non-standard reports up to the Director level within defined time frame e.g. leadership campus meeting minutes, data request, record reviews, dictated and composed correspondence. Completes business documentation pertaining to department according to task list and requests (e.g. monthly reports, budget updates, patient accounting statistics, utilization reviews.
• Establishes and oversees maintenance of record keeping system, ensuring retrieval of information in an accurate, efficient manner i.e. administrative records, medical records, membership records.
• Copy, file and collate data accurately as per departmental functions and requests. Prepares necessary reports for Care Journey program and CMS. Reports are prepared and sent by dates required. enrollment: Manages Physician and patient information processes and documentation.
• Develops policies as necessary regarding scheduling and back `office physician engagement Policies kept up to date.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Ability to multitask.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Experience within a medical setting. 

 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!     

Minimum rate of $20.32 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.