The Capacity Manager is responsible for directing patient placement activity from all areas of access (ED, OR, Direct Admits, etc). Capacity Manager collaborates with all stakeholders and is accountable for maintaining patient flow activity 24/7. Assist House Supervisor to assure continuity of care.

1. Collaborates with nursing supervisors, Nursing leadership, infection control staff, ED leadership, EVS & Transport leadership to define appropriate patient placement and ensure execution of all patient movement decisions. Maintains ongoing communication with aforementioned leaders and Patient Placement Coordinators to direct capacity and throughput operations and ensure continual patient flow. Rounds on all units and departments assisting with barriers to patient flow and movement.

 

2. Utilizes critical thinking and decision-making processes to independently direct and/or implement solutions to patient placement or transfer issues. Collaborates with all required stakeholders (nursing, physicians, infection control, EVS, transport, leaders and team members, etc) utilizing appropriate communication skills and tools. Easily diffuses difficult situations and responds appropriately. Performs daily work tasks maintaining extraordinary Customer Service at all times. Serves as Capacity and Throughput leader 24/7 collaborating with and directing staff in all departments keeping timely and efficient patient placement as primary driver. Promptly escalates unresolved and/or chronic concerns to appropriate leaders.

 

3. Accountable for achieving targets for measures defined by Capacity Management team and leadership. Collaborates and directs Patient Placement Coordinator to monitor defined measures and promote continuous patient movement; Utilizes appropriate tools and technology (Excel, analytics tools, etc) to stay consistently aware of accurate admission, discharge, and transfers and all patient flow measures and statistics.

 

4. Demonstrates expertise in working with required computer applications, phone systems and patient tracking tools

 

5. Other duties and/or projects as assigned.

 

6. Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

1. RN required.

2. RN experience, preferably an acute care area 5+ years. Demonstrates advanced clinical knowledge and skills. Demonstrates advanced problem solving & leadership competencies. Demonstrated ability to work independently.

3. Current license by the State of New Jersey Board of Nurse Examiners in Professional Nursing

4. Knowledge and experience with computers, Outlook, Word & Excel.

Education, Knowledge, Skills and Abilities Preferred:

1. BSN.

Licenses and Certifications Required:

1. NJ State Professional Registered Nurse License. 

 

Starting at $74,742.72 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.