Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

The Behavioral Health Tech provides support and assistance to Behavioral Health patients in the Emergency Department.

A day in the life of a Behavioral Health Tech, ER at Hackensack Meridian Health includes:

 

1. Interact with identified patients to maintain a safe environment. 
2. Coordination and ongoing communication with security staff, nursing staff, medical staff and mental health staff to provide safe patient care and to receive instructions on which patients need assistance.
3. Assist identified patients with Average Daily Living Skills, including dressing/undressing, observing patient behavior, and listening to patient concerns.
4. Reports all untoward observations and changes in patient condition to the RN.
5. Assist emergency department staff in maintaining a clean and safe workplace. Use observational and critical thinking to identify potentially hazardous situations and persons and notify appropriate staff and intervene with patients and visitors whenever needed.
6. Provide information and direction to patients, guests, and team members as needed. Act as an ambassador for the hospital by setting a positive tone and by solving problems, when they arise, through direct intervention or through engaging with others.
7. At the direction of the Director of Mental Health, or his designee, be available to assist in basic emergency department functions including, but not limited to, assisting upset/bereaved/impaired patients, visitors, and family members in the ED and its waiting area; assisting with crowd control and direction during any surge of patients/visitors to the emergency department; assist patient relations staff in the ED to resolve potential patient problems and complaints.
8. Deliver excellent patient care and service, resulting in positive patient satisfaction scores for the hospital.
9. Understand and enforce all hospital policies and procedures relevant to patient care in the emergency room setting. Practices safety by observing established hospital policies and procedures and assures the safety and security of patients and staff at all times.
10. Demonstrates knowledge of Infection Control and Isolation Procedures and hand washing before, and after, each patient contact.
11. Adheres to current HIPAA regulations regarding patient confidentiality
12. Communicates all pertinent patient information to oncoming shifts.
13. Maintains a neat and orderly space with all confidential material out of sight of all patients and members of the public.
14. Other duties and/or projects as assigned.
15. Adheres to HMH Organizational competencies and standards of behavior.

Minimum rate of $17.24 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.