Our team members are the heart of what makes us better. 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Coordinator, Volunteers is responsible for the day to day operations of the Volunteer Department, providing trained volunteers to assist in general tasks or to complete special projects through the Medical Center. Responsibilities include but are not limited to recruiting, interviewing, orienting, assigning and retaining volunteers. Liaison with all departments anticipating and fulfilling their requests for volunteers. Ensuring volunteer compliance and providing recognition for their time. Provides Information Desk coverage ensuring excellent customer service and accurate information. Overall department responsibilities include statistics, database maintenance, office management as well as hospital compliance for staff and volunteers. Participate in all hospital initiatives and special projects as assigned.

A day in the life of a Volunteers Coordinator with Hackensack Meridian Health includes:

•  Recruits, interviews, orientates, assigns, and retains volunteers.
•  Performs and ensures annual or necessary volunteer performance evaluations are completed.
•  Ensures annual required compliance.
•  Coordinates and maintains annual recognition events.
•  Communicates and meets departmental requests for volunteers.
•  Expedites priority - special requests for volunteers.
•  Office volunteer coverage including processing of all paperwork.
•  Maintains customer service and community relations.
•  Ensures maintenance & repair of the office environment.
•  Ensures involvement in all appropriate hospital / organizational initiatives.
•  Maintains volunteer records and runs reports
•  Collaborates with marketing and communication to inform the community of HMH volunteer programs
•  Performs other duties and/or projects as assigned.
•  Adheres to the standards identified in the organizational / Medical Center's Organizational Competencies.

 

Education, Knowledge, Skills and Abilities Required:

•  Associates Degree or higher.
•  Experience in healthcare setting or closely related field.
•  Excellent customer service and mediation skills.
•  Strong analytical and critical thinking skills for problem solving and process improvement.
•  Proven competence in google platform.

 

Education, Knowledge, Skills and Abilities Preferred:

•  Bachelor's Degree.
•  Experience working with volunteers.

 

Licenses and Certifications Preferred:

•  Volunteer Certification through Beryl Institute or equivalent.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Minimum rate of $52,790.40 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.