The Information Technology (IT) Intern will provide direct technical assistance and support to Hackensack Meridian Health (HMH) team members for network, hardware, data, cyber security, software and/or clinical informatics projects. Duties will be primarily project based with varying responsibilities based on the primary team to which an Intern is assigned. Primary areas of opportunity include application & integration, business analysis, infrastructure, cyber security, compliance, and support. Core requirement is a commitment to learning and an eagerness to participate in projects related to improving the organization's critical information systems, data security and data management procedures.

 

Note: Please carefully review the overview below designed for this specific Information Technology (IT) summer internship position to determine your interest.  Hackensack Meridian Health welcomes you to formally apply if it's applicable; if not, we encourage you to explore our other open, available Information Technology (IT) summer internships.

 

At Hackensack Meridian Health, the DTS Clinical Informatics team is seeking a motivated intern to help us maximize the value of our electronic health record (EHR). This internship offers a hybrid experience, combining remote work with time at our corporate office. You will be immersed in Epic's Gold Stars program, a framework for ensuring we are using our EHR technology to its fullest potential to improve clinical workflows, financial outcomes, and patient care. You will be partnered with our Clinical Informatics team to analyze our current feature adoption, support the implementation of new functionalities, and help communicate the value of these changes to our clinical and operational partners. At the end of your internship, you will present your project's impact and your strategic recommendations to DTS leadership.

A day in the life of an Information Technology (IT) Intern at Hackensack Meridian Health includes:

• Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following:

a. Perform analysis to understand the user needs.

b. Assist in the development and improvement of IT product(s) to meet the user needs.

c. Conduct tests and identify errors within the IT product(s).

d. Perform maintenance, troubleshooting and debugging with associated IT product(s).

e. Help with the software implementations, for example by providing training and support for the staff who will operate the software.

f. Participate in security monitoring and incident response services supporting the protection of HMH¿s assets, infrastructure and data.

g. Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies.

h. Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.

• Contribute to HMH's technical documentation and participate in policy, procedure, and standards development.
• Define problems, collect data, establish facts, and draw valid conclusions. 
• Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe.
• Maintain open communication and a positive working relationship with team members.
• Maintain professional (business casual) dress and grooming.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics or program management. 
• Current GPA of 3.0 or higher.
• Satisfactory customer service skills. 
• Basic troubleshooting skills.
• Minimum of 2 years of college or trade school education.
• Minimum of 3 months of IT experience or equivalent formal training with a letter of reference from a previous employer or professor.

Education, Knowledge, Skills and Abilities Preferred:

• Technical Certifications and Project Management Certifications helpful but not required.
• Exceptional customer service skills.
• Solid troubleshooting skills.
• Awareness of the Healthcare Information Technology (HIT) industrys current and emerging technology trends and direction, as well as a keen interest in information systems and technology.
• Ability to work well in a team environment.
• Excellent oral and written communications skills.
• Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support.

Licenses and Certifications Preferred:

• Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Flat Rate of $26.25 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.