Our team members are the heart of what makes us better.

 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

The Navigation Coordinator is an advocate, mentor and guide for our patients and their significant others throughout the cancer continuum. This role assists the patient and their significant others by connecting patients directly to services needed throughout the healthcare continuum.

A day in the life of a Navigation Coordinator at Hackensack Meridian Health includes:

• Facilitates communication between patients and healthcare providers.
• Provides education and educational resources to patients and their families.
• Guides patients through the healthcare continuum and is a strong patient advocate.
• Educates patients on all clinical and supportive services offered at the Cancer Center.
• Meets all new patients and guides them through each area at the Cancer Center during their new patient consultation.
• Facilitates communication for the patient with other disciplines throughout HMH.
• Assists patients with scheduling healthcare appointments, diagnostic and therapeutic services as needed.
• Answers patient phone calls and assists with problem solving and answering questions. If necessary, transfers calls or follows up with the appropriate clinical team.
• Provides expert patient centered care to patients and families.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e. age, culture, language, hearing and/or visually impaired, etc).
• Assists the clinical team to remove barriers for optimal patient care.
• Builds relationships with community members while assessing for social determinants of health needs, where appropriate.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 3 years of experience in an office and/or healthcare environment.
• Ability to manage multiple priorities concurrently.
• Experience with the coordination of processes to ensure successful outcomes.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms and/or EPIC platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's degree in healthcare or related field preferred.
• Bilingual.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!   

Minimum rate of $23.97 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.