Our team members are the heart of what makes us better.

 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

The Patient Intake Represntative is responsible for providing administrative care to patients through the in-take and out-take registration process.

A day in the life of a Patient Intake Represntative at Hackensack Meridian Health includes:

• Check-in and greet patients/family members and ascertain their needs and direct them accordingly (as assigned)
• Enter new patient data into computer and update information as needed
• Schedule and pre-authorize appointments for imaging and laboratory studies
• Verify referral and co-pay information on computer
• Assist patients with proper completion of paperwork to ensure accuracy
• Check-out patients ensuring that follow-up appointments, patient instructions and patient records are settled (as assigned)
• May assist with the insurance precertification process as needed
• Assist with medical records including evaluating chart data and obtaining and filing charts
• Retrieve answering service messages and rerouting of phone lines (as assigned)
• Maintain HIPAA standards throughout the patient in-take and out-take process
• Collect co-pays and balance intake of monies received
• May go over clinical procedures with patients and give patient instructions as needed
• Perform other duties as assigned which are supportive in nature to the essential functions of the bb, but which may be altered or redesigned depending upon individual circumstances, licensure and certifications
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.
• Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent communication and organization skills required
• Ability to type -35WPM with minimal errors is required
• Must be able to maintain patient confidentiality

Education, Knowledge, Skills and Abilities Preferred:

• Knowledge of medical terminology preferred
• Prior clerical training, knowledge and/or two years of experience in a health care setting preferred

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!   

Minimum rate of $20.32 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.