Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

A day in the life of Operations Manager of Patient Care Services at Hackensack Meridian Health includes:

• Partner with Patient Care Services` leadership on promoting operational growth, cost containment and expansion of patient care services.
• Administers daily functions and processes necessary for business execution and identifies areas for improvement or efficiencies.
• Manage equipment inventory and par levels consistent with patient care needs and policies.
• Assists with promoting optimal patient experiences; reviews patient experience data and identifies opportunities to improve with regards to materials management, logistics and throughput
• Allocates resources based on operational needs.
• Evaluates and recommends changes to policies or procedures.
• Monitor monthly responsibility summaries and prepares variance reports as necessary.
• Manage missing any lost equipment, accessories and software upgrade.
• Understands and performs audits and periodic internal reviews to ensure proper operational management and practices are followed.
• Participates in hospital committees (e.g, Infection Control, Quality Control, Product Evaluation, Safety and Security Committees).
• Integrates appropriate hospital protocols and processes into daily activities.
• Conducting annual and quarterly reviews with Patient Care Services Leadership to ensure operational goals and standards are met.
• Initiates and successfully implement continuous improvement efforts.
• Responsible for providing Patient Care Services Directors with reports related to departments financial statistics, quality reports and auditing including analysis of information.  Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.) This process includes communicating with the patient, parent, and/or primary caregiver (s) at their level (Developmental/age, educational, literacy, etc.).
• Lead role in preparing departments in regularly survey readiness.
• Lead role in preparing departments in regularly survey with multidisciplinary team.
• Partner on behalf of patient Care Services with Materials Management, Plant Operations and Information Technology services.
• Adheres to the standards identified in the Medical Center`s Organizational & Managerial Competencies.
• Ensure Patient Care Services departments are consistently operational and fully equipped with the supplies and tools necessary to function efficiently.
• Manages the daily workflow and work schedules in conjunction with the Operation Team.
• Ensures staff attends appropriate orientation and ongoing work relate training.
• Prepare, plan and deploy capital and operational request for Patient Care Services.
• Lead role in implementing new supplies and equipment requests.

 

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• 5 years of Materials Management related experience.
• 5 years of healthcare experience.
• Process improvement.
• Problem / Situation Analysis.
• Ability to foster teamwork.

Education, Knowledge, Skills and Abilities Preferred:

• Associate's degree, or Bachelor's degree in healthcare or related field. 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Minimum rate of $97,011.20 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.